Thank you for shopping at Treddowear. We’re committed to providing products you’ll love, but we understand that sometimes things don’t work out. Please read our policy carefully to understand your options for returns and refunds.

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Returns

We accept returns within 21 days of delivery.

To be eligible for a return:

• The item must be unused, in its original condition, and in the original packaging.
• Proof of purchase is required (order confirmation or receipt).
• Return shipping costs are the responsibility of the customer, unless the product is defective or incorrect.

📩 To start a return, contact us at support@treddowear.com with your order number and reason for return. We’ll guide you through the next steps.

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Refunds

Once we receive and inspect your return, we’ll notify you via email. If approved:

• A refund will be issued to your original payment method within 5–10 business days.
• Shipping costs (if applicable) are non-refundable.

If your return is not accepted (e.g. used or damaged items), we reserve the right to decline the refund.

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Non-Returnable Items

• Sale items (unless damaged)
• Gift cards
• Items marked as Final Sale

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Damaged or Incorrect Items

If you receive a defective, damaged, or wrong item, contact us within 48 hours of delivery with photos. We’ll send a replacement or offer a refund at no extra cost.

For any questions, reach out to:

📧 support@treddowear.com